CITIZEN'S CHARTER

KULIKAWN HOSPITAL

Phone No : 9863713847

General Information :
Kulikawn Hospital hi khum 50 awmna Sub- district Hospital ani. Medical Superintendent in a ho a ni.

Location :
Kulikawn Hospital hi Kulikawn West veng a awm ani a. A coordinate chu 23.7084685, 92.715607 a ni.

Enkawlna Dawn theih te:

OPD services available:

1. General Medicine
2. Obstetrics & Gynecology
3. Pediatrics
4. Psychiatry
5. Dental
6. NCD Clinic
7. ICTC/ART Centre/STI Clinic
8. ATF
9. TB Clinic

IPD Services available:

1. General Ward
2. Pediatric Ward
3. Maternity Ward
4. Psychiatric Ward

Emergency Services :
Emergency Service hi 24/7 ani a. Doctor te hi on-call a duty an ni.

Laboratory Services :

1. Haemogram(CBC)
2. Haemoglobin
3. TLC
4. DLC
5. ESR
6. Platelets count
7. BT/CT
8. Blood Grouping & Rh typing
9. Malaria(ICT)
10. AFB/SPUTUM TEST
11. URINE ROUTINE TEST
12. Blood sugar Fasting
13. Blood sugat 24 hrs PP
14. Blood sugar Random
15. Total Protein
16. Albumin
17. Globulin
18. Billrubin- Total / Billrubin-Direct
19. Blood urea, Creatinine, Uric acid, Total cholesterol
20. SGOT/AST & SGPT/ALT
21. Alkaline phosphate
22. Serum electrolytes – K+, Na+
23. CRP qualitative
24. CRP quantitative
25. Antistreptolysin ‘O’ (ASO – Latex Test)
26. Rheumatoid Factor
27. Typhi dot
28. Scrub typhus
29. Australian antigen (HBSAg)
30. Hepatitis C, VDRL, HIV
31. H. Pylori
32. Montoux
33. RAgT

Radiology Sercvices :

1. X-Ray
2. Ultrasound

Other Amenities & Services :

1. Stretcher & Wheelchair
2. Kum upa lam leh taksa lama harsatna neite tan inthiarna hran
3. Tui in tur thianghlim leh kut silfai na
4. Waiting area
5. Ambulance Service

National Health Programme Kalpuite :

1. Janani Suraksha Yojana(JSY)
2. Janani Shishu Suraksha Karyakaram
3. At birth immunization
4. Integrated Disease Surveillance Program
5. National Mental Health Programme(NMHP)
6. National AIDS Control Programme(NACP)
7. National Programme for prevention & Control of Cancer, Diabetes, Cardiovascular Diseases & Stroke(NPCDCS)
8. National Tuberculosis Elimination Programme(NTEP)
9. SURAKSHIT MATRITVA AASHWASAN(SUMAN)

Financial Benefits :

1. Janani Suraksha Yojana(JSY): Nau nei tanpuina. Hei hi thingtlang tan Rs.700. Khawpui tan Rs.600
2. Janani Shishu Suraksha Karyakaram(JSSK): Nu nau nei leh nau sen kum 1 hnuai lam a thlawn a in enkawl nan a tanpuina.
3. Tubectomy: Hmeichhe insiam lawmman Rs.745
4. Copper-T dah tan Rs.20
5. National TB Elimination Programme(NTEP): Tb veite TB damdawi a thlawn a an dawn bakah thla tin Rs.500 pek thin an ni

Funds :

1. RKS
2. IPA
3. NHM
4. JSY/JSSK

Complaints And Grievances :

1. Damdawiina damlo ten harsatna emaw lungawilohna an neih chuan Complaint Box ah hian ziakin a dah theih ang
2. Suggestions/complaint kaihhnawih thilah zawh duh emaw harsartna i neih chuan a hnuaia number tarlanah hian message thawn mai ang che
3. VANLALFELI Nursing Superintendent, Phone No: 9862364214
4. Vahui

In Entir Hun :

1. Weekdays at 9a.m to 3p.m
2. Saturday 9:30a.m to 1p.m
3. Second Saturday leh Sawrkar Holiday zawng zawngah khar ani.

Damlo kan hun (Visiting Hours) :

1. Zing: 6a.m to 8a.m
2. Tlai: 3p.m to 5p.m

DIKNA CHANVO LEH MAWHPHURHNA :


Damlo dikna chanvo te :

1. An natna chungchang, enkawl dan tur leh a kaihhnawih hriat chian.
2. Inenkawlna senso tur awm hriat lawk.
3. An natna chungchang ziahna (records) leh bill dil/en/neih theihna.
4. Damlo enkawlna chungchanga engemaw bik tih turah damlo/chhungte remtihna lak.
5. Inenkawlna chungchangah mithiam dang ngaihdan lak theihna.
6. Mimal dikna leh zahawmna humhim sak.
7. Doctor mipa in hmeichhia a en laia hmeichhe dang lo awm ve/tel ve theihna.
8. HIV hrik kai te enhran Ioh.
9. Enkawl dan kawnga duhthlan theih dang a awm chuan dunthlan theihna.
10. Damlo thi te ruang eng vang mahin Hospital-in a hreng reng tur a nilo.
11. Damlote an nihna emaw, natna avanga enhran/thinhrik loh.
12. Damlote chanchin vawn that(digitalized) turah damlote remtihna lak.
13. Rate awm sa mil zela inenkawlna tha leh dik dawn.
14. Damdawi leina leh test tihna hmun tur duhthlan theihna.
15. Damdawi thar zirchianna a tel te venhimna leh zangnadawmna dawn.
16. Natna chungchang zirchianna a tel-te venhim leh zangnadawmna dawn.
17. Damlote zirtirna dik pek.
18. Lungawilohna leh harsatna thuneitute hnena thlen.
19. Damdawiin danga a tul anga refer leh sawnchhuah theihna.

Damlo mawhphurhnate :

1. Damlo nat dan sawi chian.
2. Inenkawlna dawn laia doctor te thawhpui that.
3. Inkaihhruaina dan zawm.
4. Pawisa pek tur a hun taka pek.
5. Doctor te leh thawktu dang te zah thiam.
6. Kut inthlakna thlentir loh.
7. Damdawiin chhuahsan dawnah inenkawlna man pek kim.

Patient's Rights and Responsibilities :


Patient's Rights :

1. Right to information about the nature of illness,proposed investigations and possible complications.
2. Right to Information on the rates charged for each type of service/facilities provided.
3. Access to copy of case papers, patient records, investigation reports and detailed bills.
4. Right to informed consent prior to specific-tests/ treatment.
5. Right to seek second opinion from appropriate clinician.
6. Right to-human dignity and privacy during treatment.
7. Right to ensure presence of female attendant during examination of female patient.
8. Right to non-discrimination of any form on the basis of HIV status.
9. Right to choose alternative treatment if options are available.
10. Right to non denial of release of dead-body of patient.
11. Right of the patient against any form of exploitation.
12. Right to consent of the patient before digitisation of medical records.
13. Right to care according to prescribed rates wherever relevant.
14. Right to choose source of obtaining medicines or tests.
15. Right to protection and compensation for patients involved in clinical trials.
16. Right to protection and compensation for patients involved in Biomedical and health researches.
17. Right to patient education.
18. Right to be heard and seek redressal.
19. Right to proper-referral and transfer.

Patient's Responsibilities :

1. Provide all health related information.
2. Cooperate with Doctors during examination, treatment.
3. Follow all instructions.
4. Pay hospital agreed fees on time.
5. Respect dignity or doctors and other hospital staff.
6. Never resort to violence.
7. Fulfilment of payment of all bills for treatment received in case of abrupt discharge from Hospitals.